Shipping policy

Shipping & Fulfilment

At bioKleanse, our goal is to get your skincare technology into your hands as efficiently as possible. We focus on the precision of our logistics so you can focus on the ritual of your new skincare routine.

Efficient Fulfillment

The journey to your best skin starts the moment your order is placed. You will receive an automated confirmation email immediately after checkout. As soon as our team has carefully packed your devices and masks and handed them to the carrier, you’ll receive a second email with your official tracking number.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and the weight of your tech-care package. We partner with reliable carriers to ensure your machines are handled with the care they deserve.

Our "Quality Delivery" Commitment

If your tracking shows an unusual delay or if your bioKleanse gear arrives in anything less than perfect condition, please reach out to us immediately. We take full responsibility for the quality of our products and will work directly with the carrier to resolve any delivery issues on your behalf.

Ensuring a Smooth Delivery

To maintain our fast shipping speeds, we often process orders shortly after they are confirmed. Please double-check your shipping address during checkout. If you notice an error, contact the bioKleanse support team immediately, and we will do our best to update your details before the package is dispatched.